You can view your earnings under the head “Expert Earnings”on your expert dashboard.
You can view your earnings under the head “Expert Earnings”on your expert dashboard.
The withdrawal request is automatically generated every Tuesday. After the request generation, it takes us around 2 to 3 working days to release your payment.
You can withdraw your earnings using PayPal account or Wire transfer.
Yes, you can update your payment method. Follow the steps below to update it.
In order to view your transaction history follow the steps below.
If your payment is declined it may be because of an unverified withdrawal method. Please verify your withdrawal method or provide an alternative source to release your payment.
An Expert is paid for every accepted answer other than probation period. At times, due to some temporary technical glitch/delay, there might appear some issue regarding answer count being less or not being updated. If your count does not get updated within 24 hours, please feel free to contact us.
Yes, you can apply for being an expert irrespective of your nationality and region.
You must have passed the first year of your Bachelor’s degree in order to apply for being an Expert.
The registration process is simple and takes hardly 10 minutes if you are well prepared. Please visit Registration Guidelines to know more about it.
If your university name is not included in the prescribed list, you can type your university name by selecting the “Other” option
When you meet your minimum earnings threshold after clearing your probation period, your profile information is verified against your provided documents.
You must provide your original details as they will be matched against your provided government issued documents. However, your username will be generated via auto-system.
Yes, you can work as both tutor and expert simultaneously. Please register yourself at HelloExperts webpage.
When you register yourself at Helloexperts, you are placed in the Probation Period during which you have to answer 5 questions. Your answers are closely monitored by our QA department to assess your skills and quality of answers.
No, you will not be paid for your Probation answers.
No unfortunately, this service is only available for students.
Please visit Expert Answering Guidelines for detailed information.
Yes, please visit Expert Bonus Policy for complete information.
If you forgot your password, you can reset your password by clicking on Forget Password under the SignIn dialogue box. You will receive an email containing your new password information.
If you are unable to lock any question, there may be the following reasons:
You can skip questions as many as you want within 30 minutes of locking the questions.
Yes, you can answer if you are confident about the solution. You need to make sure that the answer must be explained step by step.
All the possible rejection reasons include the violation of the Expert Answering Guidelines.
No, there is no limit to questions solved in a day.
After you submit an answer, it will take around 3 to 5 business days for our QA department to review your answer. You will get notified via email about the status of your answer.
Incomplete answers due to any reason shall not be accepted.
Your performance score is directly related to your number of answers accepted. Please follow Expert Answering Guidelines carefully to get maximum performance score.
Please follow Expert Answering Guidelines carefully to avoid any answer rejection. For your convenience, here are some commonly committed errors by Experts:
Yes, you can use any third-party application (For example: Cam scanner) to upload and imaeg in answer. Please make sure that you always crop out the logo of third-party application. Failing to do so will result in answer rejection.
We do not allow an answer to be edited once submitted. Therefore, we recommend you to review your answer carefully before submission.
To close your account, feel free to contact us.
If your account is suspended for any reason, you will not be able to get your payment released until the suspension is removed.
Please visit Expert Suspension Policies to know more about your account suspension.
