How we collect, use, and protect your information when using our mathematics solutions platform.
Last Updated: April 2025
At HelloExperts, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mathematics solution services for all grade levels from Pre-KK through Undergraduate.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our mathematical education services.
We collect personal information that you voluntarily provide to us when you register on our mathematics platform, express interest in obtaining information about our algebra solutions, or otherwise contact us. The personal information we collect may include:
When you visit our mathematics solution website or use our platform, we may automatically collect certain information about your device and usage patterns, including:
We use the information we collect for various purposes related to our mathematics education services, including:
We may share your information in the following situations:
We may share your information with third-party vendors, service providers, mathematics experts, or agents who perform services for us or on our behalf and require access to such information to provide mathematical solutions. These may include payment processing, mathematics content development, email delivery, hosting services, customer service for algebra questions, and educational analytics.
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information and access to mathematics solutions may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes related to our mathematics education services.
We may disclose your personal information for any other purpose with your consent, such as sharing your mathematics learning progress with authorized educational institutions.
We use administrative, technical, and physical security measures to protect your personal information while accessing our mathematics solutions. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other types of misuse.
For more detailed information about our security practices for protecting student data across all grade levels, please visit our Security Page.
Our mathematics platform may contain links to third-party websites and applications that are not affiliated with us. Once you leave our platform or are redirected to a third-party website or application, we are no longer responsible for the protection and privacy of any information you provide. We encourage you to review the privacy policies of these websites before providing any information or accessing additional mathematics resources.
We provide mathematics solutions for students of all ages, including Pre-KK through elementary grades. For children under the age of 13, we take additional measures to protect their privacy. We collect only necessary information to provide appropriate grade-level mathematics content and require parental consent for accounts created for children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information without your consent, please contact us. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.
You have certain rights regarding your personal information collected through our mathematics platform:
You can request a copy of the personal information and mathematics usage data we have about you.
You can request that we correct or update any inaccurate personal information, including your grade level or mathematics topic preferences.
You can request that we delete your personal information and mathematics solution history in certain circumstances.
You can request that we restrict the processing of your mathematics learning data and personal information.
You can object to the processing of your personal information for certain purposes not essential to providing mathematics solutions.
You can request a copy of your personal information and mathematics learning history in a structured, commonly used, and machine-readable format.
To exercise any of these rights regarding your mathematics education data, please contact us using the contact information provided below.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.
If you are a California resident using our mathematics solutions and would like to make such a request, please submit your request in writing to us using the contact information provided below.
We may update our privacy policy from time to time as we expand our mathematics solutions to additional grade levels or add new algebraic topics. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
If you have any questions or concerns about our privacy policy or practices related to our mathematics solutions platform, please contact us:
Privacy Officer
HelloExperts Inc.
1800 Pembrook Drive, Suite 300
Orlando, FL 32810,
United States
